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| Feature | ||
|---|---|---|
| Rating |
4.0
|
4.3
|
| Reviews | 4 | 4 |
| Category | Project Management | Project Management |
| Description |
Consumer enterprises have millions of customer support tickets annually. They need to constantly evaluate support agents’ performance and compliance. Typically they evaluate less than 5% of those interactions manually which is slow, expensive and not scalable. Intryc's AI can evaluate 100% of all customer interactions, in real time, at half the cost. |
Ontra Mobility is founded by two former Googler engineers with PhDs in operations research. Ontra helps cities and other transit agencies increase ridership through data-driven planning and real-time optimization. The founders developed the software that powered MARTA Reach in Atlanta, GA and CAT SMART in Savannah, GA. |
| Website | https://intryc.com | https://www.ontramobility.com |
| Positives |
"Solid platform that delivers on its promises."
Pierre Konopelski - 5/5
|
"Easy to set up and get started. Very intuitive."
Craig Hermann - 5/5
|
| Negatives |
"Overpriced for what you get. Better alternatives exist."
Prof. Kelsi Erdman - 2/5
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"Performance issues during peak usage times."
Candelario Heathcote - 2/5
|
| Details | View Full Review → | View Full Review → |
