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                                                                                                                                                                3.8
                                                 
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| Reviews | 4 | 8 | 
| Category | Project Management | Project Management | 
| Description | 
                                         Ontra Mobility is founded by two former Googler engineers with PhDs in operations research. Ontra helps cities and other transit agencies increase ridership through data-driven planning and real-time optimization. The founders developed the software that powered MARTA Reach in Atlanta, GA and CAT SMART in Savannah, GA.  | 
                                                                    
                                         Set up Parahelp in just 1 day without any engineers to automate your complex support tickets end-to-end. It integrates with your existing ticketing system (such as Zendesk, Intercom, Front), knowledge sources, tools (like Stripe, Slack, Linear), and policies.  | 
                                                            
| Website | https://www.ontramobility.com | https://parahelp.com/ | 
| Positives | 
                                                                                                                             "Easy to set up and get started. Very intuitive." 
                                            
                                                Craig Hermann - 5/5
                                             
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                                                                                                                             "Best investment we made this year. Highly satisfied." 
                                            
                                                Mabel Hagenes - 5/5
                                             
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| Negatives | 
                                                                                                                             "Performance issues during peak usage times." 
                                            
                                                Candelario Heathcote - 2/5
                                             
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                                                                                                                             "The interface is confusing and needs improvement." 
                                            
                                                Prof. Charles Wisozk - 2/5
                                             
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| Details | View Full Review → | View Full Review → |