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                                                                                                                                                                4.0
                                                 
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| Reviews | 14 | 3 | 
| Category | Healthcare | Healthcare | 
| Description | 
                                         We build AI agents that automate healthcare admin workflows. Our agents navigate legacy hospital software like humans (using mouse and keyboard) and automate end-to-end workflows (starting with medical coding), freeing medical professionals from manual tasks.  | 
                                                                    
                                         The American healthcare system is complicated. 88% of US adults cite difficulties navigating the healthcare system. The good news is patient advocacy became a covered benefit by Medicare in 2024. Understood Care matches Medicare patients with a healthcare personal assistant (known as a Patient Advocate) at little to no cost to the patient. Patient Advocates help patients patients access care - finding resources, helping fill out paperwork, and much more. Understood Care uses AI and healthcare expertise to deliver the highest quality patient advocacy to the 68 million Medicare patients in the US.  | 
                                                            
| Website | https://www.beparallel.com/?utm_source=ycombinator&utm_medium=directory | https://understoodcare.com | 
| Positives | 
                                                                                                                             "Switched from our old tool and never looked back." 
                                            
                                                Patience Waters DVM - 5/5
                                             
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                                                                                                                             "Love the integration options. Works perfectly with our stack." 
                                            
                                                Prof. Daphney Wiegand IV - 5/5
                                             
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| Negatives | 
                                                                                                                             "Missing important features we need for our workflow." 
                                            
                                                Bettie Botsford - 1/5
                                             
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                                                                                                                             "Customer support was slow to respond to our issues." 
                                            
                                                Desiree Ratke - 2/5
                                             
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| Details | View Full Review → | View Full Review → |