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| Feature | ||
|---|---|---|
| Rating |
4.1
|
4.1
|
| Reviews | 15 | 11 |
| Category | CRM | CRM |
| Description |
Want to apply AI to your IT Helpdesk queue? Risotto helps you grant software access, limit access/permission grants by time, serve knowledge, and get approvals from people like managers. All using natural language directly in chat (AKA "ChatOps") IT teams spend too much time manually provisioning software and answering the same question repeatedly. We help them improve resolution times, reduce SaaS spend, and enhance security with 24/7 automated software access and IT support. Check us out at: https://www.tryrisotto.com |
Tracecat helps security, IT, and production support engineers close tickets fast. We provide everything they need to automate mission-critical work — AI agents, workflow builder, and case management. Built open source on open source (Temporal, Pydantic AI, Postgres, Clickhouse). Founded in 2024, deployed by more than 200 organizations from startups to Fortune 500 and federal agencies. |
| Website | https://tryrisotto.com | https://tracecat.com |
| Positives |
"Outstanding performance and great documentation."
Katherine Schiller Jr. - 5/5
|
"Has significantly improved our team's productivity."
Tod Zboncak - 5/5
|
| Negatives |
"Missing important features we need for our workflow."
Dion McLaughlin I - 2/5
|
"Performance issues during peak usage times."
Dr. Jarrett Haag - 1/5
|
| Details | View Full Review → | View Full Review → |