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| Feature | ||
|---|---|---|
| Rating |
4.1
|
4.6
|
| Reviews | 11 | 13 |
| Category | CRM | CRM |
| Description |
Tracecat helps security, IT, and production support engineers close tickets fast. We provide everything they need to automate mission-critical work — AI agents, workflow builder, and case management. Built open source on open source (Temporal, Pydantic AI, Postgres, Clickhouse). Founded in 2024, deployed by more than 200 organizations from startups to Fortune 500 and federal agencies. |
Garages, dealers and lenders receive and make a huge number of calls across the customer journey, covering many uses cases. Customers don't want to be kept waiting and want to be proactively informed with reminders and updates by their service providers. VoxOps automates up to 80% of their inbound and outbound calls, whilst automating downstream workflows. |
| Website | https://tracecat.com | https://www.voxopsai.com/ |
| Positives |
"Has significantly improved our team's productivity."
Tod Zboncak - 5/5
|
"Easy onboarding process. Everyone picked it up quickly."
Joaquin Upton - 5/5
|
| Negatives |
"Performance issues during peak usage times."
Dr. Jarrett Haag - 1/5
|
"Too complex for our needs. Not user-friendly."
Alexandria Quigley - 2/5
|
| Details | View Full Review → | View Full Review → |
