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Pipedrive embodies the sales-focused approach to CRM by building a platform specifically designed for sales teams who want to close more deals without wrestling with complex software. The tool's visual sales pipeline makes it immediately clear where every deal stands, what actions are needed, and which opportunities require attention. Pipedrive excels at activity tracking, automatically logging calls, emails, and meetings so sales reps spend time selling rather than updating CRM records. The platform's smart features include email integration that captures conversations, intelligent activity reminders that prevent deals from stalling, and goal tracking that keeps teams focused on revenue targets. Pipedrive's philosophy centers on simplicity: the platform provides everything sales teams need without overwhelming them with features they don't use, making it particularly popular among growing sales organizations.

Garages, dealers and lenders receive and make a huge number of calls across the customer journey, covering many uses cases. Customers don't want to be kept waiting and want to be proactively informed with reminders and updates by their service providers. VoxOps automates up to 80% of their inbound and outbound calls, whilst automating downstream workflows.