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Feature
Rating
4.1
4.2
Reviews 11 15
Category CRM CRM
Description

Tracecat helps security, IT, and production support engineers close tickets fast. We provide everything they need to automate mission-critical work — AI agents, workflow builder, and case management. Built open source on open source (Temporal, Pydantic AI, Postgres, Clickhouse). Founded in 2024, deployed by more than 200 organizations from startups to Fortune 500 and federal agencies.

Zoho CRM delivers enterprise-grade CRM functionality at a fraction of the cost of traditional solutions, making sophisticated sales management accessible to small and mid-size businesses. The platform offers comprehensive features including lead management, pipeline tracking, sales forecasting, and territory management, all within an intuitive interface that doesn't require extensive training. Zoho CRM's strength lies in its integration with the broader Zoho ecosystem, allowing businesses to connect CRM data with accounting, email, document management, and dozens of other business applications. The platform's AI assistant Zia provides predictive sales analytics, recommends best actions, and automates routine tasks, bringing enterprise-level intelligence to businesses of all sizes. Zoho CRM's flexible pricing and extensive customization options make it an attractive alternative to more expensive CRM platforms.

Website https://tracecat.com https://www.zoho.com/crm
Positives
"Has significantly improved our team's productivity."
Tod Zboncak - 5/5
"Outstanding performance and great documentation."
Aisha Hilpert - 5/5
Negatives
"Performance issues during peak usage times."
Dr. Jarrett Haag - 1/5
"Missing important features we need for our workflow."
Prof. Craig Dickinson - 2/5
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