Lilac Labs Product Details
About
At Lilac, we automate the person taking order at the drive thru with a voice AI. We're building this for Quick Service Restaurants (QSRs) dealing with an historical labor shortage and rising wages. Previous attempts at drive-thru voice ordering are costly to implement and have failed to deliver the accuracy and latency needed. It's now possible to build a voice interface that passes the threshold for a great customer experience. In the United States, there are 200,000 Drive-Thrus handling 6 Billion visits a year. At 3 minutes per order, that's 34,000 human years spent on taking orders annually. Per location, on average we can deliver around $100,000 of value in terms of labor savings, upsell revenue lift, and training costs.
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Lilac Labs Reviews (15)
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Mazie Farrell
November 1, 2025
Outstanding performance and great documentation.
Laurie Green
November 1, 2025
Saves us hours every week. Highly recommended!
Burnice Hayes Sr.
November 1, 2025
Great tool! Exactly what we needed for our workflow.
Elvie Olson
November 1, 2025
Outstanding performance and great documentation.
Carlie Kertzmann
November 1, 2025
Best investment we made this year. Highly satisfied.
Efrain O'Reilly
November 1, 2025
Solid platform that delivers on its promises.
Francisco Klocko III
November 1, 2025
Love the integration options. Works perfectly with our stack.
Keven Brekke
November 1, 2025
Best investment we made this year. Highly satisfied.
Dr. Ferne Yost
November 1, 2025
Great value for money. Worth every penny.
Emil Hahn
November 1, 2025
Switched from our old tool and never looked back.
Georgiana Ondricka MD
November 1, 2025
The best solution we've tried for this use case.
Mariam Wisozk
November 1, 2025
Switched from our old tool and never looked back.
Mrs. Taryn Glover
November 1, 2025
Excellent customer support and reliable service.
Leonie Wiegand
November 1, 2025
Too complex for our needs. Not user-friendly.
Dr. Grant Predovic DDS
November 1, 2025
Performance issues during peak usage times.
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