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| Feature | ||
|---|---|---|
| Rating |
4.4
|
4.0
|
| Reviews | 12 | 4 |
| Category | Customer Support | Customer Support |
| Description |
Assembly is a customer experience platform that turns customer feedback into product growth and support requests into long-lasting relationships. |
Consumer enterprises have millions of customer support tickets annually. They need to constantly evaluate support agents’ performance and compliance. Typically they evaluate less than 5% of those interactions manually which is slow, expensive and not scalable. Intryc's AI can evaluate 100% of all customer interactions, in real time, at half the cost. |
| Website | https://www.askassembly.app/ | https://intryc.com |
| Positives |
"Fast, reliable, and constantly improving. Great product!"
Prof. Luis Beier - 5/5
|
"Solid platform that delivers on its promises."
Pierre Konopelski - 5/5
|
| Negatives |
"Had to switch to a different solution after trying this."
Prof. Peyton Trantow MD - 1/5
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"Overpriced for what you get. Better alternatives exist."
Prof. Kelsi Erdman - 2/5
|
| Details | View Full Review → | View Full Review → |