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Feature
A
Assembly Customer Support
S
Symphony Customer Support
Rating
4.4
3.9
Reviews 12 12
Category Customer Support Customer Support
Description

Assembly is a customer experience platform that turns customer feedback into product growth and support requests into long-lasting relationships.

Symphony helps enterprises train their customer-facing employees using interactive AI voice simulations of real-world scenarios. Users can create an infinite number of simulations that allow their teams to practice the job - avoiding costly mistakes with real customers. For example, we’re live with 2 of the top 3 auto insurers in NA, helping train 1000s of newly hired claims adjusters.

Website https://www.askassembly.app/ https://getsymphony.co
Positives
"Easy to set up and get started. Very intuitive."
Prof. Elsa Schuppe - 5/5
"Fast, reliable, and constantly improving. Great product!"
Jacey Dach - 5/5
Negatives
"Had to switch to a different solution after trying this."
Prof. Peyton Trantow MD - 1/5
"Not quite what we expected. Lacking some key features."
Dr. Braulio Kiehn - 1/5
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