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| Feature | ||
|---|---|---|
| Rating |
4.4
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4.1
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| Reviews | 15 | 15 |
| Category | Project Management | Project Management |
| Description |
Callback is AI-native business process outsourcing. We help our customers stay focused on their core business while we use AI to automate tasks like invoice processing, PDF report parsing, and data labeling. |
At Lilac, we automate the person taking order at the drive thru with a voice AI. We're building this for Quick Service Restaurants (QSRs) dealing with an historical labor shortage and rising wages. Previous attempts at drive-thru voice ordering are costly to implement and have failed to deliver the accuracy and latency needed. It's now possible to build a voice interface that passes the threshold for a great customer experience. In the United States, there are 200,000 Drive-Thrus handling 6 Billion visits a year. At 3 minutes per order, that's 34,000 human years spent on taking orders annually. Per location, on average we can deliver around $100,000 of value in terms of labor savings, upsell revenue lift, and training costs. |
| Website | https://getcallback.ai | https://www.drive-thru.ai/ |
| Positives |
"Great value for money. Worth every penny."
Mrs. Whitney Franecki - 5/5
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"Excellent customer support and reliable service."
Mrs. Taryn Glover - 5/5
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| Negatives |
"Had to switch to a different solution after trying this."
Braeden Blanda - 1/5
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"Performance issues during peak usage times."
Dr. Grant Predovic DDS - 1/5
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| Details | View Full Review → | View Full Review → |