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| Feature | ||
|---|---|---|
| Rating |
3.2
|
3.9
|
| Reviews | 5 | 10 |
| Category | Project Management | Project Management |
| Description |
Cekura helps Conversational AI companies with automated QA. From pre-production simulation and evaluations to production call monitoring, to assisting customers in setting up the CI/CD pipeline, we help in QA across the agent lifecycle. We are working with 75+ customers across healthcare, BFSI, logistics, recruitment, and retail. Some of the largest CCAS players and enterprises use Cekura to ship AI voice and chat agents reliably |
Open is an AI-powered, all-in-one customer support and communication platform — used in production by: Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies. We specialize in solving and automating complex support cases across email, web, phone, SMS, and WhatsApp. We’re a research-based company currently working on releasing Support-Bench, the world’s most comprehensive AI customer support benchmark. Our team consists of +3 programming language builders, a nationwide cybersecurity competition winner at age 16, and a dentist. |
| Website | https://www.cekura.ai/ | https://open.cx |
| Positives |
"Well-designed interface and powerful features."
Brad White - 5/5
|
"The best solution we've tried for this use case."
Francis Flatley II - 5/5
|
| Negatives |
"Overpriced for what you get. Better alternatives exist."
Hope Grimes - 1/5
|
"Performance issues during peak usage times."
Michele Klein - 1/5
|
| Details | View Full Review → | View Full Review → |
