Is Open worth it?
Open holds 3.9 out of 5 from 10 user reviews on this directory. It is listed under Project Management. That is a solid but not unanimous score, so read the lower ratings below before you commit to a contract.
This profile has not been claimed by the vendor, so the details here come from public sources rather than the company. Reviews are posted by users of this directory and are not edited by the vendor.
- Rating
- 3.9 / 5
- Reviews
- 10
- Category
- Project Management
- Profile
- Unclaimed
Open Product Details
About
Open is an AI-powered, all-in-one customer support and communication platform, used in production by: Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies. We specialize in solving and automating complex support cases across email, web, phone, SMS, and WhatsApp. We’re a research-based company currently working on releasing Support-Bench, the world’s most comprehensive AI customer support benchmark. Our team consists of +3 programming language builders, a nationwide cybersecurity competition winner at age 16, and a dentist.
Detailed Information
Open Reviews (10)
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Francis Flatley II
November 1, 2025
The best solution we've tried for this use case.
Raleigh Willms
November 1, 2025
Great value for money. Worth every penny.
Emil Nicolas
November 1, 2025
Saves us hours every week. Highly recommended!
Brennon Howe
November 1, 2025
Great tool! Exactly what we needed for our workflow.
Claudine Heller
November 1, 2025
Great tool! Exactly what we needed for our workflow.
Dr. Elna Wisoky
November 1, 2025
Clean UI and powerful features. Exactly what we needed.
Elaina Leuschke
November 1, 2025
Great tool! Exactly what we needed for our workflow.
Abby Wilkinson
November 1, 2025
Outstanding performance and great documentation.
Dr. Joaquin Thompson DDS
November 1, 2025
The interface is confusing and needs improvement.
Michele Klein
November 1, 2025
Performance issues during peak usage times.
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