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| Feature | ||
|---|---|---|
| Rating |
3.8
|
2.7
|
| Reviews | 8 | 3 |
| Category | Customer Support | Customer Support |
| Description |
Duckie lets customer support teams build their own AI agents in minutes! With Duckie, support teams can translate their tasks and processes into predictable and reliable AI workflows that saves them time and money. Folks use Duckie to handle a wide range of use cases, from answers customers technical questions to processing refunds, and everything in between. |
Phonely uses existing call recordings to create a 'AI vocal twin' that can answer customer support calls and match or outperform call center agents. On top of that we've built a Zapier like workflow that lets businesses connect to software or transfer calls just like a person would. Our platform sits on proprietary deterministic LLM that is both cheaper and more accurate than gpt-4o for call center inquiries. |
| Website | https://duckie.ai/ | https://phonely.ai |
| Positives |
"Easy onboarding process. Everyone picked it up quickly."
Adella Barton - 5/5
|
"Excellent customer support and reliable service."
Prof. Stephan Marquardt PhD - 5/5
|
| Negatives |
"Integration was difficult and documentation was unclear."
Dr. Rigoberto Kling - 2/5
|
"Not quite what we expected. Lacking some key features."
Natalia King - 1/5
|
| Details | View Full Review → | View Full Review → |
