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| Feature | ||
|---|---|---|
| Rating |
3.8
|
3.3
|
| Reviews | 8 | 4 |
| Category | Customer Support | Customer Support |
| Description |
Duckie lets customer support teams build their own AI agents in minutes! With Duckie, support teams can translate their tasks and processes into predictable and reliable AI workflows that saves them time and money. Folks use Duckie to handle a wide range of use cases, from answers customers technical questions to processing refunds, and everything in between. |
Quivr is an AI-powered customer support tool that helps teams draft responses, automate replies, and resolve tickets directly inside platforms like Zendesk or other helpdesk solutions. The platform augments agent productivity by reducing repetitive work and accelerating resolution time. |
| Website | https://duckie.ai/ | https://www.quivr.app/ |
| Positives |
"Easy onboarding process. Everyone picked it up quickly."
Adella Barton - 5/5
|
"Saves us hours every week. Highly recommended!"
Arvilla Weissnat DDS - 4/5
|
| Negatives |
"Integration was difficult and documentation was unclear."
Dr. Rigoberto Kling - 2/5
|
"Customer support was slow to respond to our issues."
Dr. Kaley Homenick PhD - 1/5
|
| Details | View Full Review → | View Full Review → |