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| Feature | ||
|---|---|---|
| Rating |
3.6
|
4.0
|
| Reviews | 5 | 7 |
| Category | Customer Support | Customer Support |
| Description |
14.ai is a Zendesk alternative built from the ground up for AI agents. The Cursor for customer support. |
Edgedive is your AI support engineer - embedded where your team already works (Intercom, Linear, Slack, GitHub, etc.). It: - Auto-investigates issues end-to-end: root cause, impact assessment, plan to fix. - Opens merge-ready PRs that build cleanly and follow your team’s standards. - Can be triggered from Slack, Linear, Github, or automatically from support tickets or alerts (ex. Intercom, Sentry, etc) It’s like having a 24/7 teammate who continuously triages issues, plans fixes, and pushes merge-ready code changes so you can start your morning with high-quality PRs, ready for review. |
| Website | https://14.ai | https://edgedive.com |
| Positives |
"Outstanding performance and great documentation."
Ms. Amber O'Connell - 5/5
|
"Switched from our old tool and never looked back."
Leora McCullough - 5/5
|
| Negatives |
"The interface is confusing and needs improvement."
Kiley Gerlach - 1/5
|
"Too complex for our needs. Not user-friendly."
Mr. Lance Rolfson - 1/5
|
| Details | View Full Review → | View Full Review → |
