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| Feature | ||
|---|---|---|
| Rating |
3.8
|
4.0
|
| Reviews | 8 | 7 |
| Category | Customer Support | Customer Support |
| Description |
Duckie lets customer support teams build their own AI agents in minutes! With Duckie, support teams can translate their tasks and processes into predictable and reliable AI workflows that saves them time and money. Folks use Duckie to handle a wide range of use cases, from answers customers technical questions to processing refunds, and everything in between. |
Edgedive is your AI support engineer - embedded where your team already works (Intercom, Linear, Slack, GitHub, etc.). It: - Auto-investigates issues end-to-end: root cause, impact assessment, plan to fix. - Opens merge-ready PRs that build cleanly and follow your team’s standards. - Can be triggered from Slack, Linear, Github, or automatically from support tickets or alerts (ex. Intercom, Sentry, etc) It’s like having a 24/7 teammate who continuously triages issues, plans fixes, and pushes merge-ready code changes so you can start your morning with high-quality PRs, ready for review. |
| Website | https://duckie.ai/ | https://edgedive.com |
| Positives |
"Easy onboarding process. Everyone picked it up quickly."
Adella Barton - 5/5
|
"Switched from our old tool and never looked back."
Leora McCullough - 5/5
|
| Negatives |
"Integration was difficult and documentation was unclear."
Dr. Rigoberto Kling - 2/5
|
"Too complex for our needs. Not user-friendly."
Mr. Lance Rolfson - 1/5
|
| Details | View Full Review → | View Full Review → |
