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| Feature | ||
|---|---|---|
| Rating |
4.0
|
4.0
|
| Reviews | 7 | 4 |
| Category | Customer Support | Customer Support |
| Description |
Edgedive is your AI support engineer - embedded where your team already works (Intercom, Linear, Slack, GitHub, etc.). It: - Auto-investigates issues end-to-end: root cause, impact assessment, plan to fix. - Opens merge-ready PRs that build cleanly and follow your team’s standards. - Can be triggered from Slack, Linear, Github, or automatically from support tickets or alerts (ex. Intercom, Sentry, etc) It’s like having a 24/7 teammate who continuously triages issues, plans fixes, and pushes merge-ready code changes so you can start your morning with high-quality PRs, ready for review. |
Consumer enterprises have millions of customer support tickets annually. They need to constantly evaluate support agents’ performance and compliance. Typically they evaluate less than 5% of those interactions manually which is slow, expensive and not scalable. Intryc's AI can evaluate 100% of all customer interactions, in real time, at half the cost. |
| Website | https://edgedive.com | https://intryc.com |
| Positives |
"Switched from our old tool and never looked back."
Leora McCullough - 5/5
|
"Solid platform that delivers on its promises."
Pierre Konopelski - 5/5
|
| Negatives |
"Too complex for our needs. Not user-friendly."
Mr. Lance Rolfson - 1/5
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"Overpriced for what you get. Better alternatives exist."
Prof. Kelsi Erdman - 2/5
|
| Details | View Full Review → | View Full Review → |
