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| Feature | ||
|---|---|---|
| Rating |
4.0
|
3.8
|
| Reviews | 7 | 8 |
| Category | Customer Support | Customer Support |
| Description |
Edgedive is your AI support engineer - embedded where your team already works (Intercom, Linear, Slack, GitHub, etc.). It: - Auto-investigates issues end-to-end: root cause, impact assessment, plan to fix. - Opens merge-ready PRs that build cleanly and follow your team’s standards. - Can be triggered from Slack, Linear, Github, or automatically from support tickets or alerts (ex. Intercom, Sentry, etc) It’s like having a 24/7 teammate who continuously triages issues, plans fixes, and pushes merge-ready code changes so you can start your morning with high-quality PRs, ready for review. |
Set up Parahelp in just 1 day without any engineers to automate your complex support tickets end-to-end. It integrates with your existing ticketing system (such as Zendesk, Intercom, Front), knowledge sources, tools (like Stripe, Slack, Linear), and policies. |
| Website | https://edgedive.com | https://parahelp.com/ |
| Positives |
"Switched from our old tool and never looked back."
Leora McCullough - 5/5
|
"Best investment we made this year. Highly satisfied."
Mabel Hagenes - 5/5
|
| Negatives |
"Too complex for our needs. Not user-friendly."
Mr. Lance Rolfson - 1/5
|
"The interface is confusing and needs improvement."
Prof. Charles Wisozk - 2/5
|
| Details | View Full Review → | View Full Review → |
