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Feature
Edgedive
Edgedive Customer Support
S
Symphony Customer Support
Rating
4.0
3.9
Reviews 7 12
Category Customer Support Customer Support
Description

Edgedive is your AI support engineer - embedded where your team already works (Intercom, Linear, Slack, GitHub, etc.). It: - Auto-investigates issues end-to-end: root cause, impact assessment, plan to fix. - Opens merge-ready PRs that build cleanly and follow your team’s standards. - Can be triggered from Slack, Linear, Github, or automatically from support tickets or alerts (ex. Intercom, Sentry, etc) It’s like having a 24/7 teammate who continuously triages issues, plans fixes, and pushes merge-ready code changes so you can start your morning with high-quality PRs, ready for review.

Symphony helps enterprises train their customer-facing employees using interactive AI voice simulations of real-world scenarios. Users can create an infinite number of simulations that allow their teams to practice the job - avoiding costly mistakes with real customers. For example, we’re live with 2 of the top 3 auto insurers in NA, helping train 1000s of newly hired claims adjusters.

Website https://edgedive.com https://getsymphony.co
Positives
"Love the integration options. Works perfectly with our stack."
Zola Powlowski - 5/5
"Fast, reliable, and constantly improving. Great product!"
Jacey Dach - 5/5
Negatives
"Too complex for our needs. Not user-friendly."
Mr. Lance Rolfson - 1/5
"Not quite what we expected. Lacking some key features."
Dr. Braulio Kiehn - 1/5
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