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| Feature | ||
|---|---|---|
| Rating |
4.4
|
4.3
|
| Reviews | 12 | 4 |
| Category | Healthcare | Healthcare |
| Description |
Hey Revia is a voice AI that handles complex phone calls for healthcare providers. Our software automates complex menus, reduces hold times, and handles tedious phone calls, verifying provider details, updating insurance info, and securing approvals. We offer Revia as web app, mobile app and API. |
The American healthcare system is complicated. 88% of US adults cite difficulties navigating the healthcare system. The good news is patient advocacy became a covered benefit by Medicare in 2024. Understood Care matches Medicare patients with a healthcare personal assistant (known as a Patient Advocate) at little to no cost to the patient. Patient Advocates help patients patients access care - finding resources, helping fill out paperwork, and much more. Understood Care uses AI and healthcare expertise to deliver the highest quality patient advocacy to the 68 million Medicare patients in the US. |
| Website | https://heyrevia.ai | https://understoodcare.com |
| Positives |
"Saves us hours every week. Highly recommended!"
Janae Farrell IV - 5/5
|
"Understood Care has been so helpful in getting care for my mother and father. They’ve guided us through the healthcare system and have been a supportive, friendly presence when I can’t be there."
Rotaga Ortega - 5/5
|
| Negatives |
"Customer support was slow to respond to our issues."
Ms. Linda Koepp - 2/5
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"Customer support was slow to respond to our issues."
Desiree Ratke - 2/5
|
| Details | View Full Review → | View Full Review → |