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| Feature | ||
|---|---|---|
| Rating |
3.3
|
3.9
|
| Reviews | 4 | 10 |
| Category | Project Management | Project Management |
| Description |
Always-on AI agents for 1-1 personalization at scale |
Open is an AI-powered, all-in-one customer support and communication platform — used in production by: Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies. We specialize in solving and automating complex support cases across email, web, phone, SMS, and WhatsApp. We’re a research-based company currently working on releasing Support-Bench, the world’s most comprehensive AI customer support benchmark. Our team consists of +3 programming language builders, a nationwide cybersecurity competition winner at age 16, and a dentist. |
| Website | https://getjust.ai | https://open.cx |
| Positives |
"Switched from our old tool and never looked back."
Fae Beatty - 5/5
|
"The best solution we've tried for this use case."
Francis Flatley II - 5/5
|
| Negatives |
"Too complex for our needs. Not user-friendly."
Prof. Ara Raynor - 2/5
|
"Performance issues during peak usage times."
Michele Klein - 1/5
|
| Details | View Full Review → | View Full Review → |