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                                                                                                                                                                4.3
                                                 
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| Reviews | 15 | 15 | 
| Category | Project Management | Project Management | 
| Description | 
                                         At Lilac, we automate the person taking order at the drive thru with a voice AI. We're building this for Quick Service Restaurants (QSRs) dealing with an historical labor shortage and rising wages. Previous attempts at drive-thru voice ordering are costly to implement and have failed to deliver the accuracy and latency needed. It's now possible to build a voice interface that passes the threshold for a great customer experience. In the United States, there are 200,000 Drive-Thrus handling 6 Billion visits a year. At 3 minutes per order, that's 34,000 human years spent on taking orders annually. Per location, on average we can deliver around $100,000 of value in terms of labor savings, upsell revenue lift, and training costs.  | 
                                                                    
                                         Lucite is building the first AI-native platform to help insurance brokers and advisors automate the most complex and time consuming parts of their job. We ingest unstructured carrier documents to accurately extract and analyze data, create insights, and generate deliverables, saving firms hours of time each day.  | 
                                                            
| Website | https://www.drive-thru.ai/ | https://www.lucite.ai/ | 
| Positives | 
                                                                                                                             "Excellent customer support and reliable service." 
                                            
                                                Mrs. Taryn Glover - 5/5
                                             
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                                                                                                                             "Outstanding performance and great documentation." 
                                            
                                                Amir Kris - 5/5
                                             
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| Negatives | 
                                                                                                                             "Performance issues during peak usage times." 
                                            
                                                Dr. Grant Predovic DDS - 1/5
                                             
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                                                                                                                             "Customer support was slow to respond to our issues." 
                                            
                                                Connor O'Hara - 2/5
                                             
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| Details | View Full Review → | View Full Review → |