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| Feature | ||
|---|---|---|
| Rating |
4.1
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4.3
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| Reviews | 15 | 15 |
| Category | Project Management | Project Management |
| Description |
At Lilac, we automate the person taking order at the drive thru with a voice AI. We're building this for Quick Service Restaurants (QSRs) dealing with an historical labor shortage and rising wages. Previous attempts at drive-thru voice ordering are costly to implement and have failed to deliver the accuracy and latency needed. It's now possible to build a voice interface that passes the threshold for a great customer experience. In the United States, there are 200,000 Drive-Thrus handling 6 Billion visits a year. At 3 minutes per order, that's 34,000 human years spent on taking orders annually. Per location, on average we can deliver around $100,000 of value in terms of labor savings, upsell revenue lift, and training costs. |
Lumona is an AI-enabled search engine featuring insights from social media. When you’re looking to buy a new phone, instead of adding reddit to the end of your search and opening tabs of threads that take forever to get through, you can search on Lumona to get all of that processed for you on one page so you can make the best decision while saving time. |
| Website | https://www.drive-thru.ai/ | https://www.lumona.ai |
| Positives |
"Excellent customer support and reliable service."
Mrs. Taryn Glover - 5/5
|
"Easy onboarding process. Everyone picked it up quickly."
Charity Stroman - 5/5
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| Negatives |
"Performance issues during peak usage times."
Dr. Grant Predovic DDS - 1/5
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"The interface is confusing and needs improvement."
Garland Kilback - 2/5
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| Details | View Full Review → | View Full Review → |
