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At Lilac, we automate the person taking order at the drive thru with a voice AI. We're building this for Quick Service Restaurants (QSRs) dealing with an historical labor shortage and rising wages. Previous attempts at drive-thru voice ordering are costly to implement and have failed to deliver the accuracy and latency needed. It's now possible to build a voice interface that passes the threshold for a great customer experience. In the United States, there are 200,000 Drive-Thrus handling 6 Billion visits a year. At 3 minutes per order, that's 34,000 human years spent on taking orders annually. Per location, on average we can deliver around $100,000 of value in terms of labor savings, upsell revenue lift, and training costs.

Expanding to other geographies and marketplaces is a massive growth lever for brands and manufacturers, but it’s complex and resource-intensive. Omnidock makes it effortless for merchants to sell on multiple marketplaces by acting as their merchant of record. Brands simply plug into our operating system, which reads their catalog, assesses marketplace eligibility, and auto-launches their products through our pre-vetted marketplace accounts. We handle all transactions on their behalf, removing the challenges and complexities of multi-marketplace selling