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| Feature | ||
|---|---|---|
| Rating |
3.9
|
3.9
|
| Reviews | 10 | 10 |
| Category | Project Management | Project Management |
| Description |
Hamming automates the QA of voice agents. (both pre-deployment testing and post-deployment analytics) Making voice AI agents reliable is hard. A small change in prompts, function call definitions, or model providers can cause large changes in LLM outputs. We have a proven track record of helping enterprises win with AI. Sumanyu (CEO) previously helped Citizen (safety app) grow its users by 4X and grew an AI-powered sales program to 100s of millions in revenue/year at Tesla. Our eng team ranks #1 on https://workweave.ai/ |
Open is an AI-powered, all-in-one customer support and communication platform — used in production by: Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies. We specialize in solving and automating complex support cases across email, web, phone, SMS, and WhatsApp. We’re a research-based company currently working on releasing Support-Bench, the world’s most comprehensive AI customer support benchmark. Our team consists of +3 programming language builders, a nationwide cybersecurity competition winner at age 16, and a dentist. |
| Website | https://hamming.ai/ | https://open.cx |
| Positives |
"Great tool! Exactly what we needed for our workflow."
Jaunita Oberbrunner - 5/5
|
"Outstanding performance and great documentation."
Abby Wilkinson - 5/5
|
| Negatives |
"Overpriced for what you get. Better alternatives exist."
Kip Sipes - 1/5
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"Performance issues during peak usage times."
Michele Klein - 1/5
|
| Details | View Full Review → | View Full Review → |
