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| Rating | 
                                                                                     
                                                                                                                                                                        
                                                                                                                                                                                                                                
                                                                                                                                                                                                                                
                                                                                                                                                                                                                                
                                                                                                                                                                                                                                
                                                                                                                                                                3.9
                                                 
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                                                                                                                                                                3.5
                                                 
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| Reviews | 10 | 6 | 
| Category | Project Management | Project Management | 
| Description | 
                                         Open is an AI-powered, all-in-one customer support and communication platform — used in production by: Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies. We specialize in solving and automating complex support cases across email, web, phone, SMS, and WhatsApp. We’re a research-based company currently working on releasing Support-Bench, the world’s most comprehensive AI customer support benchmark. Our team consists of +3 programming language builders, a nationwide cybersecurity competition winner at age 16, and a dentist.  | 
                                                                    
                                         Manufacturers use Soff to grow revenue by auto-creating quotes and automating communication with customers & suppliers.  | 
                                                            
| Website | https://open.cx | https://soff.ai | 
| Positives | 
                                                                                                                             "The best solution we've tried for this use case." 
                                            
                                                Francis Flatley II - 5/5
                                             
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                                                                                                                             "Clean UI and powerful features. Exactly what we needed." 
                                            
                                                Mason Torp - 5/5
                                             
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| Negatives | 
                                                                                                                             "Performance issues during peak usage times." 
                                            
                                                Michele Klein - 1/5
                                             
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                                                                                                                             "Customer support was slow to respond to our issues." 
                                            
                                                Giovani Bradtke - 1/5
                                             
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| Details | View Full Review → | View Full Review → |