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| Feature | ||
|---|---|---|
| Rating |
3.9
|
3.9
|
| Reviews | 10 | 8 |
| Category | Project Management | Project Management |
| Description |
Open is an AI-powered, all-in-one customer support and communication platform — used in production by: Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies. We specialize in solving and automating complex support cases across email, web, phone, SMS, and WhatsApp. We’re a research-based company currently working on releasing Support-Bench, the world’s most comprehensive AI customer support benchmark. Our team consists of +3 programming language builders, a nationwide cybersecurity competition winner at age 16, and a dentist. |
Overlap builds multimodal AI agents that can do literally anything you want related to video, such as finding specific moments, generating clips, or analyzing your video library. What takes media companies thousands of hours, we do in seconds. |
| Website | https://open.cx | https://www.overlap.ai |
| Positives |
"The best solution we've tried for this use case."
Francis Flatley II - 5/5
|
"Has significantly improved our team's productivity."
Marques Wuckert - 5/5
|
| Negatives |
"Performance issues during peak usage times."
Michele Klein - 1/5
|
"Customer support was slow to respond to our issues."
Jaida Jacobson - 2/5
|
| Details | View Full Review → | View Full Review → |
