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| Feature | ||
|---|---|---|
| Rating |
3.8
|
2.7
|
| Reviews | 8 | 3 |
| Category | Customer Support | Customer Support |
| Description |
Set up Parahelp in just 1 day without any engineers to automate your complex support tickets end-to-end. It integrates with your existing ticketing system (such as Zendesk, Intercom, Front), knowledge sources, tools (like Stripe, Slack, Linear), and policies. |
Phonely uses existing call recordings to create a 'AI vocal twin' that can answer customer support calls and match or outperform call center agents. On top of that we've built a Zapier like workflow that lets businesses connect to software or transfer calls just like a person would. Our platform sits on proprietary deterministic LLM that is both cheaper and more accurate than gpt-4o for call center inquiries. |
| Website | https://parahelp.com/ | https://phonely.ai |
| Positives |
"Best investment we made this year. Highly satisfied."
Mabel Hagenes - 5/5
|
"Excellent customer support and reliable service."
Prof. Stephan Marquardt PhD - 5/5
|
| Negatives |
"The interface is confusing and needs improvement."
Prof. Charles Wisozk - 2/5
|
"Not quite what we expected. Lacking some key features."
Natalia King - 1/5
|
| Details | View Full Review → | View Full Review → |
