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| Feature | ||
|---|---|---|
| Rating |
3.9
|
3.8
|
| Reviews | 10 | 10 |
| Category | Project Management | Project Management |
| Description |
Open is an AI-powered, all-in-one customer support and communication platform — used in production by: Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies. We specialize in solving and automating complex support cases across email, web, phone, SMS, and WhatsApp. We’re a research-based company currently working on releasing Support-Bench, the world’s most comprehensive AI customer support benchmark. Our team consists of +3 programming language builders, a nationwide cybersecurity competition winner at age 16, and a dentist. |
Pax uses AI to automate tariff refunds (aka duty drawback) for retailers and manufacturers. We launched 4 weeks ago and have ~$200K in contracts. Each year, 80% of eligible refunds—equivalent to $15B—go unclaimed. Pax is the first AI-powered broker helping brands under $50M reclaim 3-5% of their revenue. Our algorithms generate 15% more refunds than the industry leader and reduce processing time by 99% with AI. We are two technical founders: Penny got her PhD from MIT and, and was a former research scientist at Amazon & Flexport, where I encountered the problem firsthand. Chris is a second-time founder and former software engineer at Amazon, Brex, and TikTok. |
| Website | https://open.cx | https://paxai.com/ |
| Positives |
"Outstanding performance and great documentation."
Abby Wilkinson - 5/5
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"Great value for money. Worth every penny."
Dr. Columbus Gorczany - 5/5
|
| Negatives |
"Performance issues during peak usage times."
Michele Klein - 1/5
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"Had some issues with reliability and uptime."
Isaias Mertz - 1/5
|
| Details | View Full Review → | View Full Review → |
