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Feature
L
Lilac Labs Project Management
PlanGrid
PlanGrid Project Management
Rating
4.1
4.2
Reviews 15 14
Category Project Management Project Management
Description

At Lilac, we automate the person taking order at the drive thru with a voice AI. We're building this for Quick Service Restaurants (QSRs) dealing with an historical labor shortage and rising wages. Previous attempts at drive-thru voice ordering are costly to implement and have failed to deliver the accuracy and latency needed. It's now possible to build a voice interface that passes the threshold for a great customer experience. In the United States, there are 200,000 Drive-Thrus handling 6 Billion visits a year. At 3 minutes per order, that's 34,000 human years spent on taking orders annually. Per location, on average we can deliver around $100,000 of value in terms of labor savings, upsell revenue lift, and training costs.

PlanGrid is the leader in construction productivity software, used on more than one million projects in 84 countries. PlanGrid's cloud-based platform empowers contractors and owners in commercial, heavy civil, and other industries to collaborate easily from their mobile devices and desktop, managing blueprints, specs, photos, RFIs, field reports, and punch lists. With over 100 million digital blueprints on its platform, PlanGrid is also the largest digital blueprint repository in the world. Founded in 2011, the company was part of Y Combinator in 2012, and has secured over $69 million in funding from Sequoia Capital, Tenaya Capital and several other top firms.

Website https://www.drive-thru.ai/ https://www.ycombinator.com/companies/plangrid
Positives
"Excellent customer support and reliable service."
Mrs. Taryn Glover - 5/5
"Easy onboarding process. Everyone picked it up quickly."
Ms. Leatha Armstrong II - 5/5
Negatives
"Performance issues during peak usage times."
Dr. Grant Predovic DDS - 1/5
"Too complex for our needs. Not user-friendly."
Lionel McDermott - 2/5
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