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| Feature | ||
|---|---|---|
| Rating |
3.9
|
3.9
|
| Reviews | 10 | 15 |
| Category | Project Management | Project Management |
| Description |
Open is an AI-powered, all-in-one customer support and communication platform — used in production by: Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies. We specialize in solving and automating complex support cases across email, web, phone, SMS, and WhatsApp. We’re a research-based company currently working on releasing Support-Bench, the world’s most comprehensive AI customer support benchmark. Our team consists of +3 programming language builders, a nationwide cybersecurity competition winner at age 16, and a dentist. |
Lawyers have to manually track all their client work in 6-minute increments. PointOne uses AI to completely automate time tracking and bill review, helping law firms collect more revenue and saving lawyers hours each week. |
| Website | https://open.cx | https://pointone.com/ |
| Positives |
"Outstanding performance and great documentation."
Abby Wilkinson - 5/5
|
"The team uses it daily. Essential for our operations."
Belle Gottlieb - 5/5
|
| Negatives |
"Performance issues during peak usage times."
Michele Klein - 1/5
|
"Had some issues with reliability and uptime."
Ms. Shakira Monahan II - 1/5
|
| Details | View Full Review → | View Full Review → |
