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| Feature | ||
|---|---|---|
| Rating |
3.9
|
3.3
|
| Reviews | 10 | 4 |
| Category | Project Management | Project Management |
| Description |
Open is an AI-powered, all-in-one customer support and communication platform — used in production by: Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies. We specialize in solving and automating complex support cases across email, web, phone, SMS, and WhatsApp. We’re a research-based company currently working on releasing Support-Bench, the world’s most comprehensive AI customer support benchmark. Our team consists of +3 programming language builders, a nationwide cybersecurity competition winner at age 16, and a dentist. |
Quivr is an AI-powered customer support tool that helps teams draft responses, automate replies, and resolve tickets directly inside platforms like Zendesk or other helpdesk solutions. The platform augments agent productivity by reducing repetitive work and accelerating resolution time. |
| Website | https://open.cx | https://www.quivr.app/ |
| Positives |
"The best solution we've tried for this use case."
Francis Flatley II - 5/5
|
"Saves us hours every week. Highly recommended!"
Arvilla Weissnat DDS - 4/5
|
| Negatives |
"Performance issues during peak usage times."
Michele Klein - 1/5
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"Customer support was slow to respond to our issues."
Dr. Kaley Homenick PhD - 1/5
|
| Details | View Full Review → | View Full Review → |