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| Feature | ||
|---|---|---|
| Rating |
2.7
|
3.3
|
| Reviews | 3 | 4 |
| Category | Customer Support | Customer Support |
| Description |
Phonely uses existing call recordings to create a 'AI vocal twin' that can answer customer support calls and match or outperform call center agents. On top of that we've built a Zapier like workflow that lets businesses connect to software or transfer calls just like a person would. Our platform sits on proprietary deterministic LLM that is both cheaper and more accurate than gpt-4o for call center inquiries. |
Quivr is an AI-powered customer support tool that helps teams draft responses, automate replies, and resolve tickets directly inside platforms like Zendesk or other helpdesk solutions. The platform augments agent productivity by reducing repetitive work and accelerating resolution time. |
| Website | https://phonely.ai | https://www.quivr.app/ |
| Positives |
"Excellent customer support and reliable service."
Prof. Stephan Marquardt PhD - 5/5
|
"Saves us hours every week. Highly recommended!"
Arvilla Weissnat DDS - 4/5
|
| Negatives |
"Not quite what we expected. Lacking some key features."
Natalia King - 1/5
|
"Customer support was slow to respond to our issues."
Dr. Kaley Homenick PhD - 1/5
|
| Details | View Full Review → | View Full Review → |
