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| Feature | ||
|---|---|---|
| Rating |
4.1
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4.2
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| Reviews | 15 | 10 |
| Category | Project Management | Project Management |
| Description |
At Lilac, we automate the person taking order at the drive thru with a voice AI. We're building this for Quick Service Restaurants (QSRs) dealing with an historical labor shortage and rising wages. Previous attempts at drive-thru voice ordering are costly to implement and have failed to deliver the accuracy and latency needed. It's now possible to build a voice interface that passes the threshold for a great customer experience. In the United States, there are 200,000 Drive-Thrus handling 6 Billion visits a year. At 3 minutes per order, that's 34,000 human years spent on taking orders annually. Per location, on average we can deliver around $100,000 of value in terms of labor savings, upsell revenue lift, and training costs. |
Rulebase builds AI coworkers that help banks and fintechs review 100% of customer interactions in real time. Our agents flag compliance breaches, high-risk issues, and quality gaps across calls, chats, and emails — then route them to the right teammates. The result: up to 30% fewer escalations and QA cycles reduced from hours to minutes. |
| Website | https://www.drive-thru.ai/ | https://rulebase.co |
| Positives |
"Excellent customer support and reliable service."
Mrs. Taryn Glover - 5/5
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"Best investment we made this year. Highly satisfied."
Dr. Eladio Greenholt I - 5/5
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| Negatives |
"Too complex for our needs. Not user-friendly."
Leonie Wiegand - 1/5
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"Overpriced for what you get. Better alternatives exist."
Dr. Agustin Ruecker I - 2/5
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| Details | View Full Review → | View Full Review → |