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| Feature | ||
|---|---|---|
| Rating |
3.9
|
3.4
|
| Reviews | 10 | 7 |
| Category | Project Management | Project Management |
| Description |
Open is an AI-powered, all-in-one customer support and communication platform — used in production by: Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies. We specialize in solving and automating complex support cases across email, web, phone, SMS, and WhatsApp. We’re a research-based company currently working on releasing Support-Bench, the world’s most comprehensive AI customer support benchmark. Our team consists of +3 programming language builders, a nationwide cybersecurity competition winner at age 16, and a dentist. |
We are Same (YC W24). We want to help people easy develop and run products. We believe that soon everyone will be able to freely explore, create, and implement various ideas without being restricted by technology and time. Coding in its current form is still too complicated for most people. It gives control to a small elite, takes years to master, and remains unintuitive and time-consuming to the average person. We spent the last two years building tools like Million.js and React Scan that extend what millions of developers could create. Now, we're going to share that magic with the rest of the world. We're based in San Francisco and Shanghai. |
| Website | https://open.cx | https://same.new |
| Positives |
"The best solution we've tried for this use case."
Francis Flatley II - 5/5
|
"Switched from our old tool and never looked back."
Jabari Huels IV - 4/5
|
| Negatives |
"Performance issues during peak usage times."
Michele Klein - 1/5
|
"Customer support was slow to respond to our issues."
Dr. Eva Johnston - 2/5
|
| Details | View Full Review → | View Full Review → |