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| Feature | ||
|---|---|---|
| Rating |
4.1
|
4.1
|
| Reviews | 15 | 8 |
| Category | Project Management | Project Management |
| Description |
At Lilac, we automate the person taking order at the drive thru with a voice AI. We're building this for Quick Service Restaurants (QSRs) dealing with an historical labor shortage and rising wages. Previous attempts at drive-thru voice ordering are costly to implement and have failed to deliver the accuracy and latency needed. It's now possible to build a voice interface that passes the threshold for a great customer experience. In the United States, there are 200,000 Drive-Thrus handling 6 Billion visits a year. At 3 minutes per order, that's 34,000 human years spent on taking orders annually. Per location, on average we can deliver around $100,000 of value in terms of labor savings, upsell revenue lift, and training costs. |
Senso is building an AI-powered knowledge base for customer support, starting in the Credit Union space. Our product reduces contact time by over 10x by enabling support teams to make decisions about customer requests in seconds. Bringing service automation to the financial services industry is a $6B opportunity, and we’re building for all regulated industries where Senso's founders have spent over a decade building enterprise software. |
| Website | https://www.drive-thru.ai/ | http://www.senso.ai |
| Positives |
"Excellent customer support and reliable service."
Mrs. Taryn Glover - 5/5
|
"Has significantly improved our team's productivity."
Marcelino Bradtke - 5/5
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| Negatives |
"Performance issues during peak usage times."
Dr. Grant Predovic DDS - 1/5
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"Missing important features we need for our workflow."
Mrs. Sincere Steuber PhD - 2/5
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| Details | View Full Review → | View Full Review → |
