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| Feature | ||
|---|---|---|
| Rating |
2.7
|
4.1
|
| Reviews | 3 | 8 |
| Category | Customer Support | Customer Support |
| Description |
Phonely uses existing call recordings to create a 'AI vocal twin' that can answer customer support calls and match or outperform call center agents. On top of that we've built a Zapier like workflow that lets businesses connect to software or transfer calls just like a person would. Our platform sits on proprietary deterministic LLM that is both cheaper and more accurate than gpt-4o for call center inquiries. |
Senso is building an AI-powered knowledge base for customer support, starting in the Credit Union space. Our product reduces contact time by over 10x by enabling support teams to make decisions about customer requests in seconds. Bringing service automation to the financial services industry is a $6B opportunity, and we’re building for all regulated industries where Senso's founders have spent over a decade building enterprise software. |
| Website | https://phonely.ai | http://www.senso.ai |
| Positives |
"Excellent customer support and reliable service."
Prof. Stephan Marquardt PhD - 5/5
|
"Great value for money. Worth every penny."
Roel Hickle - 5/5
|
| Negatives |
"Not quite what we expected. Lacking some key features."
Natalia King - 1/5
|
"Missing important features we need for our workflow."
Mrs. Sincere Steuber PhD - 2/5
|
| Details | View Full Review → | View Full Review → |
