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| Feature | ||
|---|---|---|
| Rating |
4.1
|
3.9
|
| Reviews | 8 | 12 |
| Category | Customer Support | Customer Support |
| Description |
Senso is building an AI-powered knowledge base for customer support, starting in the Credit Union space. Our product reduces contact time by over 10x by enabling support teams to make decisions about customer requests in seconds. Bringing service automation to the financial services industry is a $6B opportunity, and we’re building for all regulated industries where Senso's founders have spent over a decade building enterprise software. |
Symphony helps enterprises train their customer-facing employees using interactive AI voice simulations of real-world scenarios. Users can create an infinite number of simulations that allow their teams to practice the job - avoiding costly mistakes with real customers. For example, we’re live with 2 of the top 3 auto insurers in NA, helping train 1000s of newly hired claims adjusters. |
| Website | http://www.senso.ai | https://getsymphony.co |
| Positives |
"Has significantly improved our team's productivity."
Marcelino Bradtke - 5/5
|
"Fast, reliable, and constantly improving. Great product!"
Jacey Dach - 5/5
|
| Negatives |
"Missing important features we need for our workflow."
Mrs. Sincere Steuber PhD - 2/5
|
"Not quite what we expected. Lacking some key features."
Dr. Braulio Kiehn - 1/5
|
| Details | View Full Review → | View Full Review → |
