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| Feature | ||
|---|---|---|
| Rating |
3.9
|
3.3
|
| Reviews | 10 | 4 |
| Category | Project Management | Project Management |
| Description |
Open is an AI-powered, all-in-one customer support and communication platform — used in production by: Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies. We specialize in solving and automating complex support cases across email, web, phone, SMS, and WhatsApp. We’re a research-based company currently working on releasing Support-Bench, the world’s most comprehensive AI customer support benchmark. Our team consists of +3 programming language builders, a nationwide cybersecurity competition winner at age 16, and a dentist. |
Our goal is to build a safe AI therapist clinically as effective as the 99th percentile human therapist and to make mental health support accessible to anyone. Founded by a team of MIT researchers who published 9 papers on AI at conferences like NeurIPS. |
| Website | https://open.cx | https://soniahealth.com |
| Positives |
"The best solution we've tried for this use case."
Francis Flatley II - 5/5
|
"Easy onboarding process. Everyone picked it up quickly."
Minnie Greenfelder DVM - 5/5
|
| Negatives |
"Performance issues during peak usage times."
Michele Klein - 1/5
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"Had to switch to a different solution after trying this."
Jamar Ferry - 1/5
|
| Details | View Full Review → | View Full Review → |