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| Feature | ||
|---|---|---|
| Rating |
3.9
|
3.3
|
| Reviews | 10 | 3 |
| Category | Project Management | Project Management |
| Description |
Open is an AI-powered, all-in-one customer support and communication platform — used in production by: Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies. We specialize in solving and automating complex support cases across email, web, phone, SMS, and WhatsApp. We’re a research-based company currently working on releasing Support-Bench, the world’s most comprehensive AI customer support benchmark. Our team consists of +3 programming language builders, a nationwide cybersecurity competition winner at age 16, and a dentist. |
Surge is Stripe for telephony. Our team has experience building telephony software at billion dollar scale. Because of increased regulation, Twilio and other SMS APIs take weeks to onboard new customers, but we can get startups onboarded same day. Surge wins by enabling easy carrier registration, better support, and higher level APIs and no code UI components to make implementation easier for startups and developers. |
| Website | https://open.cx | https://surge.app |
| Positives |
"The best solution we've tried for this use case."
Francis Flatley II - 5/5
|
"Great tool! Exactly what we needed for our workflow."
Ms. Holly Walker - 4/5
|
| Negatives |
"Performance issues during peak usage times."
Michele Klein - 1/5
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"Integration was difficult and documentation was unclear."
Edison Schmitt - 2/5
|
| Details | View Full Review → | View Full Review → |
