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| Feature | ||
|---|---|---|
| Rating |
3.5
|
3.9
|
| Reviews | 4 | 12 |
| Category | Customer Support | Customer Support |
| Description |
The leading platform for building and managing AI voice agents that revolutionize contact center operations. |
Symphony helps enterprises train their customer-facing employees using interactive AI voice simulations of real-world scenarios. Users can create an infinite number of simulations that allow their teams to practice the job - avoiding costly mistakes with real customers. For example, we’re live with 2 of the top 3 auto insurers in NA, helping train 1000s of newly hired claims adjusters. |
| Website | https://retellai.com | https://getsymphony.co |
| Positives |
"Well-designed interface and powerful features."
Tyree Ward - 5/5
|
"Fast, reliable, and constantly improving. Great product!"
Jacey Dach - 5/5
|
| Negatives |
"Overpriced for what you get. Better alternatives exist."
Maye Zulauf - 2/5
|
"Not quite what we expected. Lacking some key features."
Dr. Braulio Kiehn - 1/5
|
| Details | View Full Review → | View Full Review → |