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| Feature | ||
|---|---|---|
| Rating |
3.9
|
3.6
|
| Reviews | 10 | 7 |
| Category | Project Management | Project Management |
| Description |
Open is an AI-powered, all-in-one customer support and communication platform — used in production by: Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies. We specialize in solving and automating complex support cases across email, web, phone, SMS, and WhatsApp. We’re a research-based company currently working on releasing Support-Bench, the world’s most comprehensive AI customer support benchmark. Our team consists of +3 programming language builders, a nationwide cybersecurity competition winner at age 16, and a dentist. |
We build software that helps hardware teams quickly and clearly evaluate how a component (engine, battery, valve, etc.) or process (assembly line, manufacturing plant) performs. We prevent mistakes, reduce costs, and accelerate time-to-market. Our platform unifies industrial control with sensor data storage and automated post-processing, delivering an end-to-end operations and observability stack. To put it comparatively, take LabVIEW, InfluxDB, and Grafana, wrap them into a single package, add a bit of magic, and you get Synnax. |
| Website | https://open.cx | https://www.synnaxlabs.com/ |
| Positives |
"The best solution we've tried for this use case."
Francis Flatley II - 5/5
|
"Has significantly improved our team's productivity."
Carolanne Balistreri IV - 5/5
|
| Negatives |
"Performance issues during peak usage times."
Michele Klein - 1/5
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"Overpriced for what you get. Better alternatives exist."
Katelynn White V - 1/5
|
| Details | View Full Review → | View Full Review → |