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At Lilac, we automate the person taking order at the drive thru with a voice AI. We're building this for Quick Service Restaurants (QSRs) dealing with an historical labor shortage and rising wages. Previous attempts at drive-thru voice ordering are costly to implement and have failed to deliver the accuracy and latency needed. It's now possible to build a voice interface that passes the threshold for a great customer experience. In the United States, there are 200,000 Drive-Thrus handling 6 Billion visits a year. At 3 minutes per order, that's 34,000 human years spent on taking orders annually. Per location, on average we can deliver around $100,000 of value in terms of labor savings, upsell revenue lift, and training costs.

telli is building AI voice agents that convert leads into sales opportunities for B2C companies. For example, a leading home-buying platform is using telli to fully automate their pre-qualification. We are serving customers in energy, real estate, medical products, and home services. You might think that these B2C companies want to do more self-serve and less outreach. But the truth is outbound calls are what really drive conversion. Historically, managing these calls has been complex and expensive—costing companies hundreds of thousands of dollars. With telli, for the first time, B2C companies can automate the role of a pre-sales agent, end to end.