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| Feature | ||
|---|---|---|
| Rating |
3.9
|
3.2
|
| Reviews | 10 | 5 |
| Category | Project Management | Project Management |
| Description |
Open is an AI-powered, all-in-one customer support and communication platform — used in production by: Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies. We specialize in solving and automating complex support cases across email, web, phone, SMS, and WhatsApp. We’re a research-based company currently working on releasing Support-Bench, the world’s most comprehensive AI customer support benchmark. Our team consists of +3 programming language builders, a nationwide cybersecurity competition winner at age 16, and a dentist. |
Infrastructure for search teams building retrieval and RAG. Trieve combines search language models with tools for tuning ranking and relevance. Building excellent search is difficult and can take months to implement then even more time to maintain. Trieve offers production-ready infrastructure that works out of the box to help search teams build adjustable AI search and RAG into their products. With tools for custom models, relevancy weighting, date-recency biasing, semantic full-text hybrid search, recommendations, and more Trieve covers the full spectrum of what a team wants from their discovery infrastructure. |
| Website | https://open.cx | https://trieve.ai |
| Positives |
"The best solution we've tried for this use case."
Francis Flatley II - 5/5
|
"Solid platform that delivers on its promises."
Joan Reynolds - 5/5
|
| Negatives |
"Performance issues during peak usage times."
Michele Klein - 1/5
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"Not quite what we expected. Lacking some key features."
Queen Dach Sr. - 1/5
|
| Details | View Full Review → | View Full Review → |
