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| Feature | ||
|---|---|---|
| Rating |
3.9
|
4.3
|
| Reviews | 9 | 4 |
| Category | Healthcare | Healthcare |
| Description |
We’re building the AI workforce for healthcare clinics, starting with mental health. Our AI Admissions Coordinator, Sarah, manages the first patient touchpoint via phone, text, or referrals. Available 24/7, she responds instantly and increases new patient bookings by up to 30%. Our AI Clinical Assistant, Emma, automates the paperwork and administrative tasks before, during, and after each session, so clinicians can focus fully on patient care. |
The American healthcare system is complicated. 88% of US adults cite difficulties navigating the healthcare system. The good news is patient advocacy became a covered benefit by Medicare in 2024. Understood Care matches Medicare patients with a healthcare personal assistant (known as a Patient Advocate) at little to no cost to the patient. Patient Advocates help patients patients access care - finding resources, helping fill out paperwork, and much more. Understood Care uses AI and healthcare expertise to deliver the highest quality patient advocacy to the 68 million Medicare patients in the US. |
| Website | https://www.mdhub.ai/ | https://understoodcare.com |
| Positives |
"Well-designed interface and powerful features."
Jesse Koelpin - 5/5
|
"Understood Care has been so helpful in getting care for my mother and father. They’ve guided us through the healthcare system and have been a supportive, friendly presence when I can’t be there."
Rotaga Ortega - 5/5
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| Negatives |
"Had some issues with reliability and uptime."
Zella Windler - 2/5
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"Customer support was slow to respond to our issues."
Desiree Ratke - 2/5
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| Details | View Full Review → | View Full Review → |