Zoom Workplace Product Details

About

Zoom emerged as the dominant force in video conferencing by prioritizing reliability and user experience when other platforms struggled with quality issues. The platform's engineering excellence shines through in its consistent video and audio quality, even on unstable internet connections, making it the trusted choice for critical business meetings and educational institutions. Beyond basic video calls, Zoom offers sophisticated features like virtual backgrounds, breakout rooms for parallel discussions, and webinar capabilities that scale to thousands of participants. The platform's recording and transcription features ensure that important discussions are never lost, while integrations with calendar systems make scheduling effortless. Zoom's mobile apps are particularly polished, offering near-desktop quality experiences that enable true remote work flexibility.

Detailed Information

Zoom offers HD video and audio conferencing with screen sharing, recording, and collaboration features. Supports meetings with up to 1000 participants, webinars, and phone systems. Widely used for remote work and education.

Zoom Workplace Reviews (7)

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3.0

7 reviews

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Kevin Brown

October 31, 2025

Zoom is reliable and easy to use. Video quality is excellent even with multiple participants. The recording feature is essential for our meetings.

Maria Garcia

October 31, 2025

Great video conferencing solution. The breakout rooms work well for workshops. Sometimes have connectivity issues but overall very good.

Thomas Lee

October 31, 2025

Best video platform we've used. The gallery view is excellent, and screen sharing is smooth. Perfect for remote teams.

Rachel Green

October 31, 2025

Zoom has been essential for our business during remote work. The mobile app is convenient. Would love to see better virtual backgrounds.

Nancy Johnson

October 16, 2025

Customer support takes 3-5 business days to respond, and when they do, their answers are generic and don't solve the problem. For a paid enterprise plan, this level of support is unacceptable.

Nancy Johnson

September 29, 2025

Not impressed with this tool at all. The interface is clunky and the features don't work as advertised. Customer support was unresponsive when I had issues.

Nancy Johnson

September 12, 2025

Channel management is chaotic with large teams. Too many channels, notifications everywhere, and no good way to organize or archive old conversations. The interface becomes overwhelming with more than 20 team members.

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