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| Feature | ||
|---|---|---|
| Rating |
4.4
|
3.9
|
| Reviews | 12 | 10 |
| Category | Customer Support | Customer Support |
| Description |
Assembly is a customer experience platform that turns customer feedback into product growth and support requests into long-lasting relationships. |
Open is an AI-powered, all-in-one customer support and communication platform, used in production by: Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies. We specialize in solving and automating complex support cases across email, web, phone, SMS, and WhatsApp. We’re a research-based company currently working on releasing Support-Bench, the world’s most comprehensive AI customer support benchmark. Our team consists of +3 programming language builders, a nationwide cybersecurity competition winner at age 16, and a dentist. |
| Website | https://www.askassembly.app/ | https://open.cx |
| Positives |
"Great tool! Exactly what we needed for our workflow."
Camron Hirthe - 5/5
|
"Outstanding performance and great documentation."
Abby Wilkinson - 5/5
|
| Negatives |
"Had to switch to a different solution after trying this."
Prof. Peyton Trantow MD - 1/5
|
"Performance issues during peak usage times."
Michele Klein - 1/5
|
| Details | View Full Review → | View Full Review → |