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Feature
A
Assembly Customer Support
O
Open Customer Support
Rating
4.4
3.9
Reviews 12 10
Category Customer Support Customer Support
Description

Assembly is a customer experience platform that turns customer feedback into product growth and support requests into long-lasting relationships.

Open is an AI-powered, all-in-one customer support and communication platform, used in production by: Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies. We specialize in solving and automating complex support cases across email, web, phone, SMS, and WhatsApp. We’re a research-based company currently working on releasing Support-Bench, the world’s most comprehensive AI customer support benchmark. Our team consists of +3 programming language builders, a nationwide cybersecurity competition winner at age 16, and a dentist.

Website https://www.askassembly.app/ https://open.cx
Positives
"Great tool! Exactly what we needed for our workflow."
Camron Hirthe - 5/5
"Outstanding performance and great documentation."
Abby Wilkinson - 5/5
Negatives
"Had to switch to a different solution after trying this."
Prof. Peyton Trantow MD - 1/5
"Performance issues during peak usage times."
Michele Klein - 1/5
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