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Feature
Conduit
Conduit Customer Support
O
Open Customer Support
Rating
3.9
3.9
Reviews 9 10
Category Customer Support Customer Support
Description

Conduit is the AI agent platform that drives conversational outcomes across support and sales. Customer conversations are the backbone of every business. Mass-market consumer businesses spend nearly a third of their working hours calling and texting customers. Conduit turns those conversations into an engine for conversions, revenue, and cost savings. We enable operators across real estate, financials, and services, to build and deploy AI agents that perform better than your best employee. Our modular platform enables automation for the most complex, high-volume conversational workflows.

Open is an AI-powered, all-in-one customer support and communication platform, used in production by: Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies. We specialize in solving and automating complex support cases across email, web, phone, SMS, and WhatsApp. We’re a research-based company currently working on releasing Support-Bench, the world’s most comprehensive AI customer support benchmark. Our team consists of +3 programming language builders, a nationwide cybersecurity competition winner at age 16, and a dentist.

Website https://conduit.ai/?utm_source=referral&utm_medium=organic&utm_campaign=ycombinator https://open.cx
Positives
"The best solution we've tried for this use case."
Miss Lolita Nikolaus DDS - 5/5
"The best solution we've tried for this use case."
Francis Flatley II - 5/5
Negatives
"Integration was difficult and documentation was unclear."
Lyla Gulgowski - 1/5
"Performance issues during peak usage times."
Michele Klein - 1/5
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