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Feature
O
Open Customer Support
S
Sandra AI Customer Support
Rating
3.9
4.2
Reviews 10 13
Category Customer Support Customer Support
Description

Open is an AI-powered, all-in-one customer support and communication platform, used in production by: Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies. We specialize in solving and automating complex support cases across email, web, phone, SMS, and WhatsApp. We’re a research-based company currently working on releasing Support-Bench, the world’s most comprehensive AI customer support benchmark. Our team consists of +3 programming language builders, a nationwide cybersecurity competition winner at age 16, and a dentist.

Sandra AI builds AI employees for car dealerships and auto repair shops, starting with AI receptionists. Dealerships miss 30% of customer calls, leading to 45% of customers switching dealerships and up to $2M in annual lost revenue per dealership. Sandra AI operates 24/7, handling calls, emails, and texts, and directly schedules appointments, ensuring no opportunity is lost.

Website https://open.cx https://www.sandra-ai.com
Positives
"Outstanding performance and great documentation."
Abby Wilkinson - 5/5
"Has significantly improved our team's productivity."
Dr. Verner Lind - 5/5
Negatives
"Performance issues during peak usage times."
Michele Klein - 1/5
"Too complex for our needs. Not user-friendly."
Ralph Mann - 1/5
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